AI for Freight Brokers — Back Office Only

AI for the work brokers do alone at their desk. Not AI for the work they do on the phone.

Brokerages that put AI in front of carriers are losing loads — carriers hang up on voice bots, revenge-overquote, and capacity dries up. We build the back-office layer instead: documents, invoices, rate stats, lane analytics, carrier-network outreach. No customer or carrier ever sees it. The phone calls stay yours. Positioning anchored in real broker comments — Vlad (53↑ on r/FreightBrokers): voice bots cost the brokerage more than they save. Questionoid (15↑): AI should flag fraud, check documents, sort carrier packets — not be the receptionist, the carrier rep, or the compliance department.

• ✓BOL + rate confirmation + invoice + lumper extraction → TMS push. Saves hours per rep per day. No carrier ever sees it, no relationship damage.
• ✓Mailbox-AI for Outlook or Zoho — rate stats, lane analytics, follow-up reminders, draft replies — surfaced from the conversations you already had.
• ✓Carrier-side outreach amplifier: scan public MC + lane posts, match against your carrier-network coverage gaps, draft outreach. Same-side B2B — no customer-facing taboo.
• ✓Internal knowledge base: codify the senior broker’s tribal knowledge from past rate disputes, won-quote patterns, edge-case playbooks. New hires learn from the system, not just from overhearing.
• ✓SEO content engine for freight long-tail: shipping cost calculators, DDP vs DDU explainers, lane-specific rate guides. Original imagery, schema-aware, indexable.
• ✓Back-office quote draft with margin-floor enforcement, rate-history context, and compliance check. The rep reviews and sends. The phone calls stay yours.
• ✓Packaged as: 30-day pilot scoping (one wedge, one ICP) OR full back-office engine integration. Fixed scope, no custom dev. Schedule a 15-min audit via /contact.

⚡APIs available on request. Let’s talk scope →